We do not offer refunds, returns, or exchanges on any items once an order has been placed. This includes, but is not limited to:

• Personalized or custom-designed products

• Made-to-order items

• Apparel, drinkware, signs, plaques, patches, and accessories

• Items with custom names, colors, sizes, designs, or text

Once production has started, changes or cancellations cannot be accepted.

​

Order Accuracy

Customers are responsible for reviewing all order details carefully before submitting payment, including:

• Spelling and personalization details

• Colors, sizes, and design selections

• Shipping information

By placing an order, you confirm that all information provided is correct.

​

Defective or Damaged Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the issue. We will review the situation and, if approved, offer a replacement at our discretion. This does not apply to normal wear and tear or minor variations inherent to handmade/custom products.

​

Color & Design Variations

Please note that slight variations in color, placement, or appearance may occur due to:

• Screen and monitor differences

• Printing, embroidery, or production processes

These variations are normal and are not considered defects.

​

Questions Before Ordering

If you have any questions or concerns about an item, customization, or sizing, we encourage you to contact us before placing your order. We’re always happy to help ensure you’re confident in your purchase.